AbiBird Product Disclosure Statement

AbiBird is a business owned and operated by ATF Services Pty Ltd ABN 54 060 402 048 at Unit F2, 22 Powers Road, Seven Hills NSW 2147.

The Service

The AbiBird Service comprises of an AbiSensor, AbiButton and a Smart Device App which can be paired to the AbiSensor or AbiButton.

The AbiSensor is a motion detection device that allows the user of the Service to determine if movement within expected ranges and within defined periods is occurring. The Service will alert the Customer to the extent that no movement is recorded within defined periods and allow the Customer to determine if movement within an expected range is occurring.

The AbiButton is a go-anywhere personal safety device with geolocation which allows the user of the Service to view the location of the AbiButton via Google mapping. The Service will alert the Customer when the AbiButton is pressed, by sending a notification to the Smart Device App.

The purpose of the Service is to provide the Customer with information that will alert it that steps may need to be taken to determine if the older person that they care for is okay.

Ultimately the goal of the Service is to assist in preventing a situation where an older person has a fall or otherwise becomes incapacitated and is unable to call for help with the result that no assistance is provided for an extended period. The Service allows the Customer to become aware that intervention may be required with the goal that assistance is able to be provided earlier than may otherwise be the case.

Limitations of the AbiBird Service

When using the AbiBird Service it is important to understand the limitations of the Service.

The Service is designed to assist carers to look after an older person. The Service is not designed, and does not attempt, to replace other forms of care. The Service should be used in conjunction with other forms of care. The Customer should not rely on the Service as the sole means of caring for and monitoring a senior person.

AbiBird does not provide health information

The AbiSensor uses a passive motion sensor to monitor for motion which it records as a motion event. The AbiSensor captures data in hourly cycles and sends it to the Smart Device App every hour. The data collected by the AbiSensor only indicates that the AbiSensor recorded a motion event. A motion event recorded by the AbiSensor may be caused by any motion from a person, animal, or object within the AbiSensor’s line of sight (see the AbiBird User Guide downloaded here). The data collected by the AbiSensor is not health information and does not indicate the health or wellbeing of an older person. The Customer should not rely on the data collected by the AbiSensor as an indication of the health or wellbeing of an older person.

AbiSensor

The AbiSensor must be set up in accordance with the AbiSensor User Guide. If the AbiSensor is not set up correctly it may be unable to collect and send data. The AbiSensor must be maintained in accordance with the AbiSensor User Guide and must be in working order. If the AbiSensor is not maintained correctly or is damaged it may be unable to collect and/or send data. If the AbiSensor does not have battery power it will not be able to collect and/or send data. The AbiSensor’s default sensitivity is 2 hours and the sensitivity may be adjusted between 1 and 6 hours on the Smart Device App. This means that a person may need to wait a minimum of 1 or more hours if there has been no activity within expected ranges and within defined periods before an alert is sent by the AbiSensor to the Smart Device App.

AbiButton

The AbiButton must be set up in accordance with the AbiButton Quick Start Guide. If the AbiButton is not set up correctly it may be unable to collect and send data. The AbiButton must be maintained in accordance with the AbiButton Quick Start Guide and must be in working order. If the AbiButton is not maintained correctly or is damaged it may be unable to collect and/or send data. If the AbiButton does not have battery power it will not be able to collect and/or send data. The AbiButton default Location Update Frequency is 4 hours and the frequency may be adjusted between 15 minutes and 48 hours on the Smart Device App. This means that a person may need to wait a minimum of 15 minutes or more once the AbiButton has been pressed, to view the latest location on the Google map once an alert is sent by the AbiButton to the Smart Device App. Adjusting the Location Update Frequency may reduce the battery life.

Wireless Internet Network

The AbiSensor and AbiButton rely on a wireless internet network to send data from the AbiSensor and AbiButton to AbiBird. The data sent from the AbiSensor and AbiButton to AbiBird is then sent to the Smart Device App. The AbiSensor and AbiButton can only operate if there is network coverage where the AbiSensor and AbiButton are located. The AbiSensor and AbiButton will be unable to connect to AbiBird and the Smart Device App if there is no network coverage or if a network is unavailable. If the AbiSensor and AbiButton are not connected to a network, AbiBird and the Smart Device App will not receive up to date data from the AbiSensor and AbiButton. In the event that the AbiSensor and AbiButton are unable to connect to a network, the Smart Device App will indicate that the AbiSensor and AbiButton are unable to connect.

AbiBird Smart Device App

AbiBird sends data collected by the AbiSensor and AbiButton to the Smart Device App. The Smart Device App must be installed by the user on an appropriate device in accordance with the AbiSensor User Guide and AbiButton Quick Start Guide.  The Smart Device App may be unable to receive data from AbiBird and the AbiSensor or AbiButton if it is not correctly installed and set up. The Smart Device App may be unable to receive data from AbiBird and the AbiSensor or AbiButton if the latest version of the Smart Device App is not installed. The Smart Device App may be unable to function on a device if the device is faulty for any reason whatsoever. The device will be unable to receive data from AbiBird and the AbiSensor or AbiButton if it is not turned on and connected to the internet.